We try our best to ship items as fast as we can. Please allow 1-2 days production time for your order to ship out, average shipping times are 4-10 days.
Due to COVID-19, this product is taking longer than normal to arrive. That's why we've made shipping EASIER, and we include a tracking number with your order
Tracking numbers will be updated 2-4 days after your order has been SHIPPED. If you don't have a tracking number after 5 business days please email us at firstname.lastname@example.org
How to redeem your gift card ?
Instructions for gift card will be sent to the email that was provided. Check your email inbox or junk mail for the gift card.
1 Save the code found in the email or on the gift card
2 Start shopping at SEMI BLUFF
3 Enter the code in the gift card box to redeem your gift card
How long does shipping take?
Shipping times vary as we do ship worldwide. based on your location. The average shipping time within Australia is 4-10 business days.
Do we do international shipping ?
Yes we do international shipping on some products. Please look in the descriptions before putting in your order. The average shipping time for international orders is 10 -15 business days.
I am not in love with my order, can it be returned? What if there is an issue?
We have a 30 day refund/exchange policy if the product is the wrong size or damaged. Products must be unworn and in the same condition they were when received. Return shipping is at your own expense, once we have received the product, we will refund the full amount of your returned item. Please complete the return form and send it along with the item you would like to return.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at email@example.com
If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email to firstname.lastname@example.org and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks